Shipping Policy

Free Worldwide Shipping

We offer free & discreet worldwide shipping by air, typically via FedEx, DHL, or UPS. However, due to import laws, we DO NOT SHIP to these destinations: Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, or Brazil.

Delivery Time & Tracking

Custom made-to-order and delivered to your door in an average of 2-3 weeks from the date of your order is placed, though exceptions may apply. All of our dolls are handmade and tested thoroughly for quality before shipping. The FedEx, DHL or UPS tracking number will be sent to your mailbox after the package is shipped.

Note:  There would be shipping delays due to the Chinese Spring Festival, National Day Holiday season, and unpredictable weather. We will do our best to expedite the order for you.

Discreet Shipping

No hidden charges. All the packages are discreet with a plain packaging carton. Your doll will be labeled “mannequin”. There are no other labels, marks, or logos to show it is a doll.